Q:How about the sample policy?

A :We can offer free samples based on your design draft which showed as AI,PSD,CDR,PDF,EPS form.

Sample lead time: 2-3 days can be arranged after you confirm

Q:Can you help with the design of the label?

A :We offer ODM design service according to client's business needs, including fast design service for the small details such as application of the clients logo.

We have a professional design team.

Q:What is the minimum order quantity (MOQ) for the label?

A:The MOQ differs according to different products and personalisation requests.

If more products are ordered in one time, we can offer a more competitive price to support your business activity

Q:What are the shipping options and costs?

A: 1). By express, sea or air as the customer request. We have experience

2). Tracking number will be provided after sending out the goods.

3). The shipping cost depends on the selected shipment method, based on the different weight, quantity, and size

Q:Is there any quality control?

A: Our factory has a professional quality control team with the strong sense of responsibility, which works as an independent department within our facility.

Every working procedure is monitored by our specialists to ensure the high quality of goods meets our client' s expectations

Q:What is the product warranty?

We warranty our materials and workmanship. Our commitment is to your satisfaction with our products. In warranty or not, it is the culture of our company to address and resolve all customer issues to everyone’s satisfaction

Q:What is your sales service?

A:Customers satisfaction is very important to us. If you have any questions or problems on our goods, please let us know. We will provide you an quick answer and resolve the problems in a professional manner.